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Terms of Service

Terms governing use of our website and services · Last updated: 10 March 2026

Important: By using our website or services, you agree to these Terms. Please read them carefully.
Contents
  • 1. Introduction
  • 2. Our Services
  • 3. Fees & Payment
  • 4. Intellectual Property
  • 5. Confidentiality
  • 6. Limitations of Liability
  • 7. Disclaimers
  • 8. Termination
  • 9. Governing Law

1. Introduction

These Terms govern your use of the TrustedTraceMed website and consulting services. By using our services, you agree to these Terms and our Privacy Policy.

2. Our Services

We provide regulatory consulting for medical software and AI devices, including EU MDR certification support, ISO 13485 QMS implementation, technical documentation audits, and related advisory services.

Important: We are not a Notified Body. We do not issue certifications.

3. Fees & Payment

Fees are agreed in the Statement of Work (SOW) for each engagement. Standard payment terms:

  • Fixed-price projects: 50% upfront, 50% on completion
  • Hourly / time & materials: Monthly invoicing, 14-day payment terms
  • Audits: 100% upfront

4. Intellectual Property

  • Our IP: We retain rights to our methodologies, frameworks, and templates.
  • Your IP: You retain full rights to your materials, data, and product documentation.
  • Deliverables: Assigned to you upon receipt of full payment.

5. Confidentiality

Both parties agree to keep confidential information private and not to disclose it to third parties without consent. Confidentiality obligations survive termination of the engagement by 5 years.

6. Limitations of Liability

Our total liability to you is limited to the fees paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages arising from use of our services.

7. Disclaimers

  • No certification guarantee: We do not guarantee that regulatory certification will be granted. Certification decisions are made by Notified Bodies and competent authorities.
  • Not legal advice: Our services constitute regulatory consulting only and do not constitute legal advice.

8. Termination

Either party may terminate an engagement with 30 days' written notice. Immediate termination is permitted in the event of material breach by the other party.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of London.

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Disclaimer: TrustedTraceMed provides regulatory consulting services. We are not a Notified Body.